Shipping Policy

Our Shipping Promise

At Dagina Bazar, we carefully prepare and securely package every order before handing it over to our delivery partner.

Every order is dispatched within 24 hours of receiving the order. Once dispatched, your order is delivered within 8–10 working days.

We aim to make your shopping experience smooth and reliable from the moment you place your order until it reaches your door.

Order Processing & Dispatch

Once your order is successfully placed, we begin preparing it for dispatch.

All orders are dispatched within 24 hours of receiving the order. We carefully check and pack your products before handing the shipment over to our delivery partner.

Once the order has been dispatched, shipping or tracking information may be shared through the contact details provided at checkout.

Delivery Time

Orders are delivered within 8–10 working days after dispatch. The delivery timeline starts from the date your order is dispatched, not from the date the order is placed.

Delivery may vary slightly depending on your location, courier availability, transportation conditions and other circumstances affecting the shipment.

Deliveries to remote or less accessible locations may require additional time.

Shipping Charges

Applicable shipping charges are calculated and displayed at checkout before you complete your order.

The final shipping charge, if applicable, will be included in the total amount shown at checkout before the order is placed.

Order Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided at checkout.

You can use the tracking information provided to check the current status and movement of your shipment.

Tracking information may take some time to become active after the shipment has been handed over to the courier.

Delivery Address

Please make sure that your shipping address, phone number and other delivery information are accurate before placing your order.

Dagina Bazar may not be responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete delivery information provided by the customer.

Delivery Attempts

Our delivery partners may make delivery attempts according to their standard delivery procedures.

Please ensure that someone is available to receive the package at the delivery address when required.

If a shipment is returned because delivery could not be completed, additional conditions may apply before the order can be re-shipped.

Delayed Shipments

Our standard delivery timeline is 8–10 working days after dispatch. While we work with our delivery partners to maintain this timeline, occasional delays may occur due to circumstances outside our reasonable control.

Delays may result from weather conditions, public holidays, courier disruptions, transportation issues, incorrect address information, high shipment volumes or other unforeseen circumstances.

Such circumstances may extend the normal delivery timeline.

Damaged or Incorrect Orders

If your package appears damaged at the time of delivery, please document the condition of the package and contact us as soon as possible.

If you receive an incorrect or damaged product, please contact our support team with your order details and relevant photographs so that we can review the issue.

Any replacement, return or exchange will be handled according to our applicable Return & Exchange Policy.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and orders, subject to availability at checkout.

Any applicable COD charge is calculated and displayed at checkout before you place the order. If a COD charge applies, it will be included in the final order amount shown at checkout.

COD orders may be confirmed before dispatch. Orders that cannot be confirmed may be cancelled.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing the order.

As orders are dispatched within 24 hours, cancellation requests should be made as early as possible.

Cancellation may not be possible once an order has been processed, packed or dispatched.

Contact Us

If you have questions about your shipment, tracking, delivery or an order that has not arrived, please contact us with your order number so that we can assist you.

For faster assistance, please keep your order number and registered contact details available when contacting us.